Privacy Policy

Our psychologists practice according to the “Code of Ethics” of the Australian Psychological Society, and the guidelines of the Australian Health Practitioners Regulation Agency (AHPRA).

As part of providing psychological consultations to you, your psychologist will need to collect and record personal information about you that is relevant to your current situation. The information will be a necessary part of the psychological assessment and intervention that is conducted. Information is stored in a locked filing cabinet which is only accessible by the psychologist. You may view the material recorded in your file upon request, subject to the exceptions in National Privacy Principle 6.

Information obtained from you during sessions or from referral documentation remains confidential and cannot be disclosed without your consent. There are some legal limitations to confidentiality in the situation where:

  • Information is subpoenaed by a court, or
  • Failure to disclose information would place you or another person at risk: or
  • Your prior approval has been obtained to
    • provide a written report to another professional or agency, (eg. Medical practitioner, lawyer, WorkSafe agent, TAC agent); or
    • discuss the material with another person, (eg. a parent or employer or other third party billing source).

Your psychologist will consult with you if there is a need to discuss information about you with another person.